QAD Selects Smartsheet to Develop Global COVID-19 Processes That Streamline HR Approvals for a Remote Workforce

BELLEVUE, Wash., September 23, 2020 — Smartsheet (NYSE:SMAR), the enterprise platform for dynamic work, today announced QAD Inc. (Nasdaq: QADA) (Nasdaq: QADB), a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies, selected Smartsheet to help streamline COVID-19-driven processes and increase efficiencies for its global human resources (HR) department.

As it became clear that working remotely was going to be the new normal for 2020, QAD’s HR department needed a comprehensive way to monitor, track, and approve manager and employee requests. Adding new management approvals and ensuring that employee information remained confidential added another layer of complexity that needed to be taken into account. With Smartsheet, the QAD HR operations team was able to quickly implement a secure process for managers, employees and HR business partners that has streamlined communication and improved overall efficiencies.

Since the rollout of QAD’s Smartsheet COVID-19 processes, the company’s HR department has reduced their approval and resolution cycle time for employee requests from days to hours. In addition to streamlining approvals, HR operations is able to automatically distribute travel guidelines and safety protocols around COVID-19 along with creating a contract tracing system for employees who are traveling.

“As HR leaders, it is our job to help our employees and managers remain productive while navigating the new realities of work. By using Smartsheet, we provided our remote workforce with the tools to request services from HR while providing transparency to our Executives and HR Business Partners around the globe,” said Kaye Swanson, Chief People Officer at QAD.

“HR and people teams are tasked with helping employees navigate, and even thrive, through change,” said Kara Hamilton, Chief People and Culture Officer at Smartsheet. “QAD’s approach to COVID-19 is a prime example of how people teams can quickly adapt and respond to situations in ways that benefit both their organization and the employees they serve.”

About Smartsheet
Smartsheet (NYSE: SMAR) is the enterprise platform for dynamic work. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit to learn more.

About QAD – Enabling the Adaptive Manufacturing Enterprise
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

Founded in 1979 and headquartered in Santa Barbara, California, QAD has 29 offices globally. Over 2,000 manufacturing companies have deployed QAD solutions including enterprise resource planning (ERP), demand and supply chain planning (DSCP), global trade and transportation execution (GTTE) and quality management system (QMS) to become an Adaptive Manufacturing Enterprise. To learn more, visit or call +1 805-566-6100.

“QAD” is a registered trademark of QAD Inc. All other products or company names herein may be trademarks of their respective owners.


Forward-Looking Statements

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SOURCE: Smartsheet